Word of Mouth: A Referral Plan That Brings New Customers
Posted on 10th Oct 2026 12:15:51 in Digital Growth Tips
Tagged as: referrals, word of mouth, small business, customer loyalty
Word of mouth is the cheapest marketing a small shop can have, and it takes only a notebook and your regular WhatsApp account. This guide shows how to build a simple referral plan: two-sided rewards that fit your budget, how and when to ask, how to track referrals in five columns, and a festive-season push before Diwali.
